Contact & Corporate Information

Official Business Identity & Communication Channels · Updated 17 September 2026

SellersOS is operated by SELLERSOS LLC, a United States limited liability company. We are dedicated to providing enterprise software solutions for Amazon brand owners, multi-store operators, and advertising managers. If you have questions regarding our platform, data protection practices, or require technical support, please reach out through our dedicated functional channels below.

1. Corporate legal entity & headquarters

Entity Specification	Registered Details
Legal Entity Name	SELLERSOS LLC
Entity Type	Limited Liability Company (LLC)
Jurisdiction of Formation	State of Wyoming, United States
Registered Business Address	30 N Gould St Ste N, Sheridan, WY 82801, United States
Corporate Telephone	+1 (307) 215-6889
Primary Operating Domain	sellersos.net
Product & Solution Name	SellersOS

2. Functional email directory

To ensure prompt routing and timely responses, please direct your correspondence to the appropriate department:

Department / Function	Direct Contact Address	Primary Purpose
General Customer Support	support@sellersos.net	Platform onboarding, technical support, feature guidance, and bug reporting
Information Security	security@sellersos.net	Responsible vulnerability disclosure, incident triage, and Amazon compliance audits
Privacy & Data Protection	privacy@sellersos.net	Data subject requests, GDPR/CCPA rights, and Data Processing Addendum (DPA) execution
Billing & Accounts	billing@sellersos.net	Subscription upgrades, commercial invoicing, payment inquiries, and 60-day commitment claims
Executive & Administration	admin@sellersos.net	Corporate inquiries, partnership agreements, and legal communications

3. Support response times & SLAs

• Standard Customer Support: Responses provided within ≤ 24 business hours (Monday through Friday, 9:00 AM – 6:00 PM EST (US Eastern Time)).
• High / Critical Technical Inquiries: Triage and initial engineering response within ≤ 8 business hours.
• Billing & Subscription Inquiries: Addressed within ≤ 24 hours.

4. Security & Amazon incident reporting

SellersOS enforces an active 24/7 Incident Response protocol. If you are an authorized security researcher or selling partner reporting an urgent data security matter or suspected misuse of Amazon Information:

• Direct all emergency vulnerability notifications to: security@sellersos.net.
• Pursuant to our Amazon DPP compliance obligations, any security incident involving Amazon Information will be reported directly to security@amazon.com within 24 hours of detection.

5. Regulatory & data protection contact

For inquiries regarding our compliance with the Amazon Selling Partner API Data Protection Policy (DPP), Amazon Ads Partner Network Policies, or European GDPR / California CCPA regulations, our designated Privacy & Data Protection Contact may be reached at privacy@sellersos.net.